New iPhone Setup Instructions

Please remember that SMRS owns the device and can access your company phone data at any time. Phone use may be tracked and monitored.

If you are an Android user and this is your first Apple device:

Consider watching this video to see similarities and differences: https://www.youtube.com/watch?v=h2mrwCd-BTE

If you are an existing Apple user:

It is highly recommended to create a new AppleID to keep personal and work content separate
Outlook is optional, however it integrates with other Microsoft products such as Calendar and has additional advanced productivity features over the standard Mail app

Tools/Info Needed:

Old phone

Phone number

Old phone lock screen PIN

SMRS email and password

New SMRS iPhone

WiFi access

Pen and paper

Duo authentication code

Setup Instructions

Proceed through setup and connect to WiFi for faster download speeds
Create a new Apple Account using your work email
Write down the password on a piece of paper or even better, store it on a password manager
Set your iPhone lock code and write that down too
Download the following apps from the app store
1. Microsoft Outlook
2. Microsoft Teams
3. Duo Authenticator by Cisco
Set up Outlook
1. Open Outlook
2. Select Add Account
3. Enter your SMRS email and password
4. Enter your Duo authentication code
Set up Teams
1. Open Teams
2. Sign in using your SMRS email and password
Set up Duo
1. Create an IT helpdesk ticket requesting Duo access
Set up Voicemail
1. Open the Phone app
2. Tap the bottom right Voicemail tab
3. Click setup
4. Record greeting (optional)